NOTICE: MedCAD offices and services will be closed in observance of the 4th of July Holiday. Normal operations will resume July 5th.


MedCAD File Upload


CT Upload Instructions

For new orders, please start with a Service Request.

PACS System

Refer your PACS department to with the following information:

  • Patient ID
  • Scan Type
  • Scan Date
  • Notes

Physical CD

Step 1: Insert CD

Step 2: Locate and right-click “DICOM” folder and save as .ZIP file.

  • All folders MUST be in .ZIP format. 
  • Most DICOM folders are around 100-200MB. “DICOM.DIR” is not the correct DICOM data folder.
  • If you are having trouble finding the right folder, please compress and send the whole disc.
  • Some hospitals have internet firewalls that may prevent access to the upload portal. If you encounter this problem, please FedEx the disc to our Dallas facility at ATTN: MedCAD 501 S. 2nd Ave., Suite A1000, Dallas, TX 75226.
  • If you need assistance, please call Customer Support at +1 (214) 453-8864.

How to Save DICOM as a .ZIP folder:
Windows: Right click folder > Send to > Compressed (zipped) folder > Agree to place on Desktop
Mac: Right click folder > Compress “[Folder Name]” > Agree to place on Desktop

Step 3: Once DICOM folder is in .ZIP format, drag-and-drop or select it in the upload form.

 Secure File Upload