NOTICE: MedCAD will be observing Martin Luther King Day 1/15 with limited customer support response.
Online Service Request Moves to MyMedCAD

The online service request has been updated in parallel with the MyMedCAD launch. The changes are listed below.

  • Patient initials have been expanded to 3 characters (was 2) and moved to the “Case Info” page
  • Additional roles have been added, including “Surgical Assistant”
  • Date pickers now start on Sunday instead of Monday
  • Planning session scheduling has moved to the “Service Request” page
  • Planning sessions will now be scheduled through MyMedCAD once a case has all required inputs. Meeting times can still be requested through the service request
  • Product line forms have been streamlined for easier completion (and removal of redundant information)
  • AccuPlate fields have been added to AccuPlan Recon form
  • All AccuModel fields are now located in the AccuModel section
  • CT Scan Date is now optional

If you have any questions, please contact us.

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